Privacy Policy
Velno Media Group LLC ("The House Lux," "we," "us") respects your privacy. This policy explains what we collect and how we use it.
Information We Collect
Order info: name, shipping/billing address, email, phone, and payment details (processed securely by our payment provider — we never store full card numbers).
Usage info: pages visited, device/browser data, and cookies, to improve the store.
How We Use It
- To process, fulfill, and deliver your orders.
- To provide customer support.
- To send order updates and, only if you opt in, marketing emails (unsubscribe anytime).
- To prevent fraud and improve our store.
Who We Share It With
We share data only as needed to run the store: our e-commerce platform (Shopify), payment processors, and shipping/fulfillment partners. We do not sell your personal information.
Cookies
We use cookies for cart functionality, analytics, and advertising measurement. You can disable cookies in your browser, though some features may not work.
Your Rights
You may request access to, correction of, or deletion of your personal data. Email velnomediagroup@gmail.com.
Data Security
We use industry-standard measures (including SSL encryption) to protect your information.
Contact
velnomediagroup@gmail.com · 515 Wedgwood Avenue, Nashville, TN 37203